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Example lesson 1 - full text - 4

Negotiating an appointment by telephone

A:- is the Receptionist.    B:- is the caller.

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4.

Telephone the client to change an appointment already made.

B:- Hello, 674-84321 Alison Stone speaking.

A:- Hello, Miss Stone, this is the Doctor's reception desk.

B:- Hello.

A:- You made an appointment to see the Doctor on Thursday afternoon at two thirty, the other day

B:- Yes, that's right.

A:- I'm terribly sorry but the Doctor has been asked to attend an important meeting at that time. Would you mind coming on Friday at ten thirty in the morning instead?

B:- Actually, I'm busy then. What about on Saturday at nine o'clock in the morning?

A:- Yes, that would be fine. I'm awfully sorry about that.

B:- Oh, not at all.

A:- So that's Miss Alison Stone to see the Doctor at nine o'clock on Saturday morning. We'll see you then. Please accept our apologies. Goodbye.

B:- Thanks. Bye now.

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(1)
the Doctor
the Dentist
the Bank Manager
the Chiropractor
the Solicitor
the Chiropodist
etc.


(2)
on
Monday
Tuesday
etc.


(3)
in the
morning
afternoon
evening


(4)
at
9 o'clock
12 noon
3 ten
5 thirty


連絡ー地図
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